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Current page: Find a Gumroad receipt and generate a PDF invoice - Recover a Hypermatic purchase receipt, view purchase history, generate a PDF invoice, or request account-specific help.. Machine-readable page: /faq/receipts.md.

Find a Gumroad receipt and generate a PDF invoice

Recover a Hypermatic purchase receipt, view purchase history, generate a PDF invoice, or request account-specific help.

Hypermatic purchases are processed by Gumroad. Gumroad sends receipts by email after checkout.

To recover a receipt:

  1. Search every relevant inbox for [email protected].
  2. Check spam, junk, promotions, and archived mail.
  3. Try Gumroad charge lookup.
  4. If you have the license key, check purchase history in the Hypermatic License Manager.
  5. Email [email protected] if the purchase still cannot be identified.

Where are my receipts sent from? ​

Receipts are sent by Gumroad from [email protected] to the email address used at checkout.

If you used a work email, check that inbox. If someone else bought the license for your team, the receipt may be in their inbox.

Search for a missing receipt ​

Try these steps:

  1. Search your email for [email protected].
  2. Search for the product name, such as Emailify, Bannerify, Convertify, or TinyImage.
  3. Check spam, junk, promotions, and archived mail.
  4. Try Gumroad's charge lookup page: https://app.gumroad.com/charge.
  5. If you have the license key, enter it into the Hypermatic License Manager to view purchase history.

Generate a PDF invoice ​

Open your Gumroad receipt and click the Generate invoice link. Gumroad lets you enter invoice details and download the PDF invoice from the receipt.

If you cannot find the receipt, use Gumroad charge lookup first.

Add VAT or tax invoice details ​

Use the Generate invoice link in the Gumroad receipt. If VAT was charged and you need to enter a VAT ID, Gumroad's invoice flow can handle that from the receipt.

If you entered a valid VAT ID during checkout, VAT should not be charged at checkout.

Change the receipt email address ​

For the email address attached to Gumroad receipts, contact Gumroad support at [email protected] and ask them to update it.

If you need help identifying which subscription or product is involved before contacting Gumroad, email [email protected].

Request account-specific receipt help ​

Start with Gumroad charge lookup, your email inbox, or the Hypermatic License Manager if you still have the license key.

If you still cannot find the receipt, or if you need help with a receipt tied to a different email address, email [email protected] with the product name, purchase email address, and any details that may help identify the purchase. That is the best route for receipt resend requests or purchase history questions that need a human check.