Documentation Index

For the complete documentation index, see llms.txt. Markdown versions of docs pages are available through the page's alternate Markdown link.

Current page: Understand how Hypermatic Figma plugins work - Learn what a Hypermatic plugin can access, why file complexity affects performance, how Pro activation works, and how to report a reproducible issue.. Machine-readable page: /figma/plugin-basics.md.

Understand how Hypermatic Figma plugins work

Learn what a Hypermatic plugin can access, why file complexity affects performance, how Pro activation works, and how to report a reproducible issue.

Hypermatic plugins run inside Figma and work with the parts of the current file needed for the workflow you choose.

SystemWhat it does
Hypermatic Figma pluginWorks with relevant content in the current Figma file while running
Hypermatic support chatAnswers general questions from public support content
GumroadHandles checkout, receipts, and subscription-management links
Hypermatic License ManagerManages Figma users linked to a license key

Plugin access to the current Figma file ​

A Figma plugin can work with the current Figma file while it is running. The exact data used depends on the plugin and the workflow you choose.

Running a Hypermatic plugin does not give support chat access to your Figma files, Gumroad purchases, or private account details.

Support does not access your Figma file ​

The support chat answers from public support content. It does not access your Figma file, inspect private designs, look up Gumroad purchases, or perform account actions.

Image loading during export ​

Some workflows export images, compress images, compare images, generate previews, or render a design into another format. For those workflows, Figma may need to make image data available to the plugin before export.

If Figma is still loading large images in the file, an export can be slower or image quality can look incomplete until the source images finish loading.

Performance in large or complex files ​

Large Figma files, many pages, many frames, large images, embedded media, or complex nested layers can all make plugin workflows slower.

If a plugin is slow or stuck, try copying only the relevant frames to a new blank Figma page or file, then run the plugin there.

Pro activation ​

After purchase, Gumroad sends a receipt containing your license key. Run the plugin, click the upgrade or unlock option, and paste the license key.

If the key does not work, make sure you pasted the license key itself, not the order ID or receipt number.

See How Hypermatic Pro licenses work.

Prepare a reproducible bug report ​

Try to collect a small reproducible example:

  • Product name
  • Screenshot or short video
  • Exported file or ZIP if relevant
  • Figma page/frame where it happens
  • Exact error message
  • Whether it happens in the Figma desktop app, browser, or both

Then email [email protected].