Frequently Asked Questions
Troubleshooting Commentful
- View Figma Comments
- Post Figma Comments
- Custom Comment Statuses
- Tags, Assignees & Due Dates
- Search, Filter & Sort
- Export Figma Comments
- Create a Review Link
- Gather Client Feedback
- Upload New Version Link
- Switch Review Link Versions
- Apply Feedback in Figma
- Export Review Feedback
- Delete Review Link
- Setup Slack Notifications
- Commentful Video Tutorials
Internal Figma File Comments
External Client Review Links
Video Tutorials
Frequently Asked Questions
Troubleshooting Commentful
There is a known issue with Netskope blocking access to Firebase databases; to resolve this, please ensure you allow firestore.googleapis.com:443
(as per this thread).
Please note, if you’re in China, the accounts server may be blocked by “The Great Firewall of China”. If you’re seeing an activation error, despite using a valid key, you will likely need to use a VPN to resolve the issue.
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